Welcome to Emerson Treks. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By placing an order through our website, you acknowledge that you have read, understood, and agreed to comply with these Terms and Conditions. If you do not agree with any part of these terms, you should not proceed with the use of our platform.

2. Orders and Payments

All orders placed through Emerson Treks are processed with Cash on Delivery (COD) only. Full payment is to be made at the time of delivery. Orders are considered confirmed only upon receipt of a confirmation message or email from our team.

3. Shipping and Delivery

We strive to deliver your order in a timely and efficient manner. Delivery times may vary depending on location and product availability. Emerson Treks is not responsible for delays caused by unforeseen circumstances, such as weather or logistical issues.

4. Returns and Exchanges

Customers may request a return or exchange within 7 days of receiving the product, provided the item is unused, in its original condition, and with all packaging intact. To initiate a return or exchange, please contact our support team with your order details.

Note: Return shipping costs are the responsibility of the customer unless the item received was defective or incorrect.

5. Product Descriptions and Availability

We make every effort to ensure that product descriptions, images, and pricing are accurate and up to date. However, we do not guarantee that all information is error-free. Product availability is subject to change without notice.

6. User Conduct

By using our platform, you agree not to:

  • Engage in fraudulent or misleading activity.

  • Submit false information during the order process.

  • Interfere with the website’s functionality or security.

7. Limitation of Liability

Emerson Treks shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website. Our liability is limited to the amount paid for the item in question.

8. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. 

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us at [email protected].