At Emerson Treks, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or services.

1. Information We Collect

When you place an order, contact us, or browse our website, we may collect the following information:

  • Your name

  • Contact details 

  • Order and transaction details 

  • Preferences related to marketing communications

We do not collect payment card or digital wallet information, as we only accept Cash on Delivery (COD).

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders

  • Contact you regarding your purchase or inquiries

  • Improve our website and service offerings

  • Send updates, promotions, or offers  

3. Data Protection

We implement appropriate technical and organizational measures to safeguard your information. Access to your personal data is restricted to authorized personnel only and used solely for operational purposes.

4. Marketing Communications & Opt-Out

If you have opted in to receive promotional messages from Emerson Treks, you may occasionally receive updates about new products, special offers, or helpful outdoor tips.

To opt out of receiving marketing emails or messages:

  • Click the unsubscribe link included in any email or

  • Contact us directly at with the subject Unsubscribe

You will continue to receive essential service-related messages even after opting out of marketing communications.

5. Cookies and Browsing Data

We may use cookies or similar technologies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings.

6. Access and Correction

You may request access to the personal information we hold about you and request corrections if necessary. To do so, please contact us using the details below.

7. Policy Updates

We may update this Privacy Policy from time to time.

8. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us at [email protected].